ProblemKnowledge

Find the answer
without asking around

The answer exists. It's in a contract, an old email, a folder on the server, or in the head of the one person who happens to be out today. Searching takes ages, asking means interrupting someone, and new people need months to learn where everything lives.

The knowledge is there. You just can't find it

Over the years you've collected contracts, quotes, minutes, templates and internal rules. The search on your file system finds file names, though, and not answers. So you ask the colleague who's been there longest.

That works until she's off sick, leaves, or can't get any of her own work done for all the questions. Then someone does the same research for the third time, misses an old document or gives a customer the wrong answer.

What it costs you

Time
The same research over and over, and constant interruptions for your most experienced people.
Risk
Decisions made on outdated documents, or without the one contract that would have changed everything.
Dependency
When knowledge lives in people's heads, it leaves with them, whether for a holiday, an illness or a new job.

A working day, before and after

Today

  1. You dig through folders and email for the right document
  2. You interrupt the experienced colleague because she knows
  3. You repeat the research you did last month
  4. You're never quite sure it was the latest version

With us

  1. You ask a question in plain language
  2. You get an answer with a link to the source, so you can check it
  3. You only see documents you're allowed to see
  4. New team members find their own way around

How we start

  1. A 30-minute call

    You tell us how the work runs today. We'll tell you honestly whether AI is worth it for you, and where.

  2. Workflow audit

    We sit down with the people who do the work and go through it step by step: where the information comes from, where time gets lost, which rules apply.

  3. A pilot on your own cases

    We build a first version with your templates and data and try it on real cases from this week. Your team decides whether it's any good.

  4. Built for you, or by your team

    We build the solution for you, or your team learns with us to run and improve it themselves.

Questions people ask us

Yes, if it's set up properly. We use providers and hosting where your documents don't train anyone else's models, and we carry over the access rights you already have. So everyone only sees what they can see today.

It can, if you let it answer freely. We build the search so that every answer comes from your documents and shows where it came from. If it finds nothing, it tells you so.

New and changed documents are added as you go. We agree with you which folders and systems are included.

No. A pilot starts with the folders you use today. Often it's the pilot that shows you where tidying up is worth it.

Let's Talk

Who knows where
everything lives?

In 30 minutes we'll work out which questions your team asks most often and how they could find the answers themselves.