IndustryProperty management

Tenant requests
that sort themselves

A damage report, a question about service charges, a lost key, someone hogging the laundry room. Property managers get a lot of requests every day, and many of them are the same. If you read, sort and answer them all by hand, you barely get to the actual managing.

First, every request needs a home

Requests come in by email, phone, web form and portal, often without saying which property they're about. Someone has to match them up, judge them and pass them on before anything happens.

Then there are the leases, house rules and minutes for every property, which you look up in a binder for each question, and the contractor quotes you compare for the owners.

What it costs you

Time
Hours every day spent reading, matching and forwarding.
Tenants
If tenants wait a long time for a response, they lose faith in the management.
Team
Your property managers are stretched, and a lot of knowledge sits with individual people.

A working day, before and after

Today

  1. Reading emails and calls and working out which property it is
  2. Passing damage reports to contractors by hand
  3. Checking the lease to see what applies
  4. Comparing contractor quotes by hand

With us

  1. Each request is matched to the right property
  2. Damage reports arrive as prepared work orders
  3. Search answers questions about leases and house rules
  4. Quotes come ready compared for the owners

How we start

  1. A 30-minute call

    You tell us how the work runs today. We'll tell you honestly whether AI is worth it for you, and where.

  2. Workflow audit

    We sit down with the people who do the work and go through it step by step: where the information comes from, where time gets lost, which rules apply.

  3. A pilot on your own cases

    We build a first version with your templates and data and try it on real cases from this week. Your team decides whether it's any good.

  4. Built for you, or by your team

    We build the solution for you, or your team learns with us to run and improve it themselves.

Questions people ask us

We work with the systems you use today. We'll work out which connection makes sense in the workflow audit.

Then the system recognises it as urgent and passes it straight to the right person with a summary, instead of leaving it in the inbox. You decide what counts as urgent.

We choose providers and hosting with you in a way that lets you meet the Swiss Federal Act on Data Protection, and we write down which data goes where.

Let's Talk

How many requests
do you sort each day?

In 30 minutes we'll look at the requests you receive and which of them nobody should have to handle by hand any more.